Terms & Conditions

Effective date: 18 September 2026

Serve: Tap & Scan Menu & Orders is a service from Better Tomorrow Tech, a brand operated by Better Tomorrow Co (“Serve”, “we”, “us” or “our”). These Terms govern use of qrmenu.bettertomorrowco.tech by restaurants, authorised staff and customers accessing hosted menus and ordering tools.

1. What Serve Provides

Serve provides tools for publishing digital menus and receiving or managing orders. Customers may access a menu by QR code, NFC tag or another available link. Features, locations, menu-item limits, table limits and other allowances depend on the selected plan.

Serve provides technology to restaurants. Unless expressly stated otherwise, Better Tomorrow Co is not the seller, preparer or delivery provider of a restaurant’s food or beverages.

2. Restaurant Accounts and Plans

A restaurant account must be created by a person legally capable of entering into an agreement and authorised to act for that restaurant. The restaurant is responsible for accurate details, protecting credentials and managing staff access.

A free trial or free plan is subject to the limits displayed for that plan. It does not include a particular trial duration unless that duration is expressly stated at sign-up.

Paid-plan prices, billing periods and included features will be displayed before purchase. A paid subscription begins when payment is confirmed and access is activated. A recurring subscription may renew unless cancelled before the next renewal is processed.

3. Menus and Restaurant Responsibilities

Restaurants are responsible for the accuracy and legality of their menu descriptions, photographs, prices, taxes, charges, availability, offers and order conditions. They are also responsible for food preparation, quality, safety, fulfilment and any licences or registrations required for their operations.

Restaurants must provide accurate dietary and allergen information where required. Customers with an allergy or dietary requirement should confirm suitability directly with the restaurant before ordering. Serve does not replace the restaurant’s food-safety duties.

4. Customer Orders

Customers should confirm the correct restaurant and table and review their selections before placing an order. Submission through Serve does not itself guarantee acceptance, item availability or a particular preparation time. The restaurant is responsible for accepting and fulfilling orders under its disclosed process.

Questions about missing items, substitutions, quality, preparation time or fulfilment should first be directed to the restaurant.

5. Restaurant-Order Payments and Refunds

Available payment methods depend on the restaurant and enabled features. The restaurant must clearly disclose applicable prices and charges. Payments may be collected by the restaurant or processed through a third-party provider where supported.

Cancellation and refund conditions for a food or beverage order are the responsibility of the restaurant and remain subject to applicable law. Serve’s software-subscription refund terms do not automatically govern a customer’s restaurant order.

6. QR Codes, NFC Tags and Physical Materials

QR codes and NFC tags are access methods for a restaurant menu or table-linked page. Their operation depends on a readable code or functioning tag, a compatible device and availability of the linked page and network connection. QR access should remain available where a customer cannot use NFC.

Physical NFC tags or other materials are included only in the quantity expressly stated in the purchased plan or order confirmation. Additional or replacement materials may be charged separately, with the price disclosed before purchase.

7. Coupons and Offers

Restaurants are responsible for the conditions, validity, exclusions and fulfilment of their coupons and offers. Customers must not manipulate offers, submit fraudulent orders or evade eligibility limits.

8. Subscription Cancellation and Refunds

A restaurant may cancel renewal before the next payment is processed using an available account control or by contacting support. Cancellation stops future renewal but does not ordinarily refund the current paid period.

Paid software subscriptions are ordinarily non-refundable after activation for change of mind or non-use, subject to the exceptions and statutory rights set out in the Serve Refund Policy.

9. Personal Information and Permitted Use

Personal information is handled as described in the Serve Privacy Policy. Restaurants must give appropriate notices, obtain any required consent and use customer information lawfully. Order details must not be treated as unrestricted permission for marketing.

Users must not attempt unauthorised access, interfere with the service, submit fraudulent orders, distribute malware or use Serve for unlawful or deceptive activity.

10. Content, Intellectual Property and Third Parties

Restaurants retain rights in original content they submit and permit us and our providers to process and display it as necessary to operate Serve. Restaurants must have permission to use uploaded photographs, logos and other materials.

Serve branding, software and underlying technology remain the property of their respective owners or licensors. No source-code ownership is transferred.

Hosting, internet connectivity, messaging and payment providers may affect functionality. We do not guarantee uninterrupted service, zero delay or a particular increase in sales or table turnover. Restaurants should maintain an alternative method for taking orders if Serve is unavailable.

11. Suspension, Liability and Statutory Rights

We may restrict access for non-payment, fraud, security threats, unlawful activity or material breach. Where appropriate, we will provide notice and an opportunity to correct the issue.

To the extent permitted by law, we are not responsible for indirect or consequential losses arising from restaurant content, food preparation, order fulfilment, unauthorised use or events outside our reasonable control. Nothing in these Terms excludes rights or liabilities that cannot lawfully be excluded.

12. Changes, Governing Law and Contact

We may update these Terms when Serve or applicable requirements change. Updated Terms will show a revised effective date. These Terms are governed by Indian law. Subject to mandatory consumer rights, disputes will be subject to the competent courts at Vadodara, Gujarat.

Grievance Officer: Tirth Shah
Email: tech@bettertomorrowco.in
Phone/WhatsApp: +91 63539 08701
Address: B63 Rajlaxmi Soc, Old Padra Road, Vadodara, Gujarat – 390007, India